A new app, Dock411, will allow truck drivers to share their experiences with different shippers and rate those shippers. The information drivers can share includes directions to the facility, whether pets are allowed, if Wi-Fi is available and any challenges involved in backing into the dock.
With only the dock address, drivers can access what the company and other drivers have written about it, including details like dock door location, yard hazards, photos of the facility, the ability to park overnight and up to 35 other items. Drivers can then add details about their own experience.